NethCTI is a technology that allows a phone system to interface with a business informative system. More specifically , through the messages , it lets you know whos calling from his phone number , to recognize the service they need and to provide information consistent , taking them from a company database CRM
Features:
• Calls management: Mobile Extension, Forwarding, Voicemail, Recordings...
• Phonebooks: Centralized, personal, Shared, Short Numbers and Business DB
• Notes and Post-It
• Call log: Done, Received, Lost, SMS and Post-It
• Integrated Communication: Call, SMS and Post-IT
• Voicemail management
Requirements:
** NethVoice 11.5 **
** NethCTI Server v2.4.3 **